Commercial plumbing & drainage
Offices, retail, hospitality and light industrial sites — reactive call-outs and planned maintenance with clear published rates.
- Reactive & planned
- Domestic-grade urgency
- Compliance-minded
Find your problem
Common problems we fix
Common jobs we handle most often. Tap a problem for the useful detail.
Reactive call-outs
- Typical cause
- Leaks, blockages or heating loss that stop trading or close toilets.
- What we do on arrival
- Make safe, restore service where possible, then document what needs follow-up.
- Time to fix
- Priority based on business impact and access.
Planned maintenance
- Typical cause
- Preventative visits reduce emergency downtime.
- What we do on arrival
- Work to an agreed checklist for plant, sanitary and drainage risk points.
- Time to fix
- Scheduled outside peak trading where possible.
Washrooms & sanitary
- Typical cause
- High-use toilets, urinals and basins failing under load.
- What we do on arrival
- Repair or replace fittings and clear wastes to get facilities back open.
- Time to fix
- Often same-day for accessible fittings.
Commercial heating & hot water
- Typical cause
- Plant issues affecting staff comfort or hot water for customers.
- What we do on arrival
- Diagnose plant safely and restore heat/hot water or quote larger works.
- Time to fix
- Scoped per system complexity.
Commercial drainage
- Typical cause
- Kitchen fats, high footfall toilets and shared stacks.
- What we do on arrival
- Clear and jet as needed; survey if repeats threaten the site.
- Time to fix
- Depends on run length and kitchen access.
Grease management support
- Typical cause
- Food businesses need traps kept workable to avoid fines and floods.
- What we do on arrival
- Clean/inspect and advise on a practical cleaning interval.
- Time to fix
- Usually a planned slot.
Landlords & letting agents
- Typical cause
- Tenant call-outs that need fast attendance and clear reporting.
- What we do on arrival
- Fix the issue, photo where helpful, and keep the agent updated.
- Time to fix
- Aligned to tenancy urgency.
Fit-out & project support
- Typical cause
- Smaller commercial alterations needing trusted trade backup.
- What we do on arrival
- Quote fixed or day rates for defined scopes where that fits better than hourly.
- Time to fix
- Agreed up front for the project window.
Simple from the start
What happens when you call
- 01
You call
Tell us what’s happening, your postcode and how urgent it is.
- 02
We confirm
We explain likely next steps and point you at published rates before we attend.
- 03
Engineer arrives
We diagnose on site, agree the work, then get on with the fix.
- 04
Job complete
We tidy up and leave you with a clear outcome — workmanship guaranteed for 12 months.
Ready when you are
Book a commercial visit
We’ll confirm the applicable rate when you book.
See pricingTrusted locally
What customers say
“A plumber arrived within an hour, explained the cost clearly and sorted out our blocked drains”
“Dave arrived within 30 minutes, found the problem quickly and made me feel completely safe and comfortable.”
Good to know
Common questions
Can you attend outside trading hours?+
Yes — evening and late-night rates apply. Many sites prefer that to avoid disrupting customers.
Do you work with managing agents?+
Yes. We can take instruction from agents and report back with clear job notes.
Can you quote fixed prices for projects?+
For clearly defined projects we’re happy to quote fixed prices or day rates instead of open-ended hourly.
What areas do you cover for commercial work?+
East & West Sussex from our Brighton business hub, with engineers across the patch.
How do commercial rates work?+
See the pricing page for drainage, heating and plumbing rates. VAT extra; half-hour minimum on hourly work. Defined projects can be quoted fixed or day rates.
Need for business now?
Call 0800 208 4999