About PHD24
Honest plumbing for East & West Sussex
Local experts committed to keeping homes and businesses warm, dry and safe — without the cowboy headaches.
Our story
Founded on experience and trust
Founded by Dave, PHD24 began with a simple mission: provide Sussex with honest, high-quality trade work without the cowboy headaches.
What started as a one-man-and-his-van operation has grown into a dedicated team of certified professionals — but the core values haven’t changed. We’re still your local experts, now covering East & West Sussex from our Brighton business hub.
Great service starts with trust. From routine repairs to complex installs, we aim for dependable workmanship every time.
What we do
Plumbing, heating and drainage for homes, landlords and businesses.
Where we're headed
Two statements that point the whole business in one direction, and a reminder of why we get up at 2am for a burst pipe.
Our vision
To become the UK's most trusted home and property services brand: the name people reach for before an emergency, not just during one.
Our mission
To keep homes and businesses safe, warm and running, with honest, expert plumbing, heating and drainage, and the knowledge and tools to prevent problems before they start.
What we stand for
Trust, earned five ways
People first, always. That's the starting point. And it isn't a slogan: it's what every PHD24 visit is built on. These five values (they spell it out) are exactly what to expect when you call us.
Trusted Experts
Gas Safe registered, fully insured, and guaranteed on every job, large or small.
Reliable When It Matters
24/7 rapid local response, and a promise kept. Emergencies rarely wait for 9-to-5.
Upfront Always
Clear, honest pricing and straight answers. No hidden fees, no upselling, no cowboys.
Service First
People before transactions. Respect and care for every customer and colleague.
Trains & Protects
We'd rather show you the stopcock than send a bill, preventing problems before they start.
Business hub
Drop in to talk through a job or just for a coffee at any time. No agenda needed!
Plumber on Call is powered by PHD24. We're upfront about that relationship, so you always know exactly who's doing the work.
Business hub
206 Dyke Rd, Brighton and Hove,
Brighton BN1 5AA
Plumber on Call Office
Credentials that matter
No filler “qualification” cards — just the standards we work to every day.
Gas Safe registered
Engineers registered where gas work requires it, working to industry standards.
12-month workmanship guarantee
Peace of mind on completed repairs and installations we carry out.
Clear, upfront pricing
Published rates and quotes before we pick up a tool — no cowboy surprises.
24/7 emergency cover
When something bursts or fails out of hours, we’re set up to respond.
Why customers choose us
Qualified
Gas Safe registered engineers and work to industry standards.
Clear pricing
Upfront rates and quotes before we pick up a tool.
Fast local response
Brighton business hub with coverage across East & West Sussex.
“A plumber arrived within an hour, explained the cost clearly and sorted out our blocked drains”
“Dave arrived within 30 minutes, found the problem quickly and made me feel completely safe and comfortable.”
Where we work
Across East & West Sussex
Local plumbers, heating and drainage engineers covering towns and villages across Sussex — from our Brighton business hub and registered office in Eastbourne.
East Sussex
- Brighton
- Hove
- Eastbourne
- Lewes
- Uckfield
- Crowborough
- Hailsham
- Newhaven
- Seaford
- Peacehaven
West Sussex
- Crawley
- Horsham
- Chichester
- Arundel
- Worthing
- Littlehampton
- Shoreham-by-Sea
- Burgess Hill
- Steyning
- Henfield
Not sure we cover your postcode?
Enter it below for an instant check — or call 0800 208 4999.
Ready when you need us
Emergencies and planned work across East & West Sussex.
Company no. 14277124 · VAT GB424684190.