In an emergency: stay calm, keep clear of electrics and turn off the water only if it is safe.
- Stop tap
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- Consumer unit
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- Boiler
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- Water company
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- Insurer
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A PHD24 home-safety challenge
A pipe has burst. Search the rooms and shut off the water before 45 seconds runs out.
Soundtrack starts when you play. You can mute it at any time.
Time remaining
45s
Burst pipe alert
Search every corner. It may be low down or behind a door.
Kitchen
Dave knows
Do you know where the stop tap is in your own home?
Dave’s tip: Turn a stop tap slowly and never force it. If it is stuck or will not shut off, contact a qualified plumber.
Free home-safety tool
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In an emergency: stay calm, keep clear of electrics and turn off the water only if it is safe.
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Know it before you need it
It is often under the kitchen sink, but it may be in a cupboard, downstairs toilet, utility room, garage, under the stairs or in a cellar.
WaterSafe advises householders to know where their internal stop tap is and check regularly that it operates. Turn it slowly and never force it.
Read WaterSafe’s stop-tap guidance